It could be due to a corrupt external SD cardĬorrupted memory cards can sometimes cause problems on devices. Try uninstalling any unused or very infrequently used apps and/or deleting some media files to free up internal memory. The unstable app may not have enough memory on your device to function well. Touch the application that keeps crashing.

Touch Manage Applications (you may need to swipe left or right to locate it first).ģ. The app may keep crashing due to a memory glitch in your device and turning your device on and off may well solve that problem. If you haven't restarted your device in more than a day or so please do so now. Samsung cannot improve the stability of third-party apps so it is down to the developer to improve their app. If this is the case consider contacting the app's developer to ask about bug fixes for your device. It's worth checking the reviews for a problematic app in the Google Play or Samsung Apps stores to see if the frequent crashes are common for other users, especially those with the same Samsung Galaxy device as yours. Some third-party apps are better made than others. If an app(s) continues to crash frequently after the software update (or if no software update was available) please see below. Touch Settings (you may need to swipe left or right to locate it first). (Note that the following steps may differ slightly for your Galaxy device):Ģ. Before taking any further steps, though, please update your device's software as this may solve the problem. There are several potential causes for an app crashing frequently on your Samsung Galaxy device and there are steps below to troubleshoot them. If your device only seems to crash when you're using a certain app please follow the below sections first: you may not need to perform a factory reset. If your device keep crashing regardless of which app(s) you use then proceed to the last section on performing a factory reset.

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